Lyfery: Redefining Life Insurance Through Health Behaviour And Prevention


In our latest Leaders InFocus conversation, we delve into the innovative world of Lyfery, an Estonian Insurtech company that has recently been awarded the "Best InsurTech Start-Up Estonia 2025" accolade. Founded by Mihkel Mandre, Lyfery is transforming the life insurance landscape by integrating health behaviour analytics and prevention strategies into its core offerings. By assessing lifestyle factors such as physical activity, smoking habits, and preventive health measures, Lyfery offers personalised insurance solutions that reward clients for health-conscious choices. In this discussion, Mihkel shares insights into the company's journey, the challenges of building trust in a traditional industry, and Lyfery's vision for the future of life insurance.
Brett
Mihkel,
congratulations on Lyfery winning Best Insur Tech Start-Up Estonia 2025. As the
founder, how do you feel this recognition reflects your company's innovative
approach to life insurance?
Mihkel
Feeling
good. I think it's always positive to be recognised and noticed. That was
effectively the second recognition. Last year, we received a local award in
Estonia—the Insurance Act of the Year Recognition from the Estonian Insurance
Association and the Estonian Brokerage Association. I'm genuinely pleased that
we've also received international recognition, which is excellent.
Brett
Lyfery is
pioneering health behaviour and prevention as an approach to life insurance.
Can you explain how your unique scoring model works and how it benefits your
clients?
Mihkel
Absolutely. At Lyfery, we have introduced truly personalized life insurance that values health-conscious choices and rewards risk-preventing behaviour. We shift the emphasis from protection to prevention, combining financial protection with support for healthier, longer lives, all grounded in scientific research.
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Today, our health behaviour scoring model assesses following lifestyle factors to provide fairer insurance pricing. Such as daily physical activity, like steps or weekly exercise, medically harmful habits like smoking or alcohol. Moving onto the preventative, like health check-ups. This is just the first phase soon we will be looking at biometric indicators like blood pressure face scans, nutritional habits, social and mental health indicators and finally preventative screenings. |
By continuously refining our model and integrating the latest scientific insights, we align the interests of individuals, insurers, and society. Customers benefit from healthier lives and lower premiums, insurers gain a more sustainable model with fewer claims, and society sees reduced healthcare burdens and improved well-being. This prevention-focused approach creates lasting.
Brett
Building on
that – you launched in 2024 and have made significant strides – what are the
key challenges you faced in introducing such an innovative concept to any
marketplace, particularly the Estonian market?
Mihkel
In the
financial and insurance sectors, trust is essential and for any fintech or
instech company there exist a trust barrier—often outweighing price or product
quality. Thus, the pressing question is: how do we earn the trust of clients,
partners, and investors to scale effectively and fully leverage our core
offering.
The way to
overcome a significant trust barrier is to stay true to your strategic
direction, uphold your values, and ensure transparency in your actions—while
absorbing and sharing both the financial and mental risks, as well as the
results, challenges, and risks. This enables us to grow from hundreds to
thousands of customers, from thousands to tens of thousands, and eventually to
hundreds of thousands, and beyond.
Some examples
what we have done to achieve that trust would be Client Protection First, this
is where Lyfery ensures that policies remain valid even if the company ceases
operations. Compensa, our insurance partner, carries the insurance risk and
will continue fulfilling policies. Clients can trust their coverage is secure,
regardless of Lyfery's future.
Also unlike
large corporations, startups must build trust through strong alliances. Our early
partnerships with brands like Garmin helped establish credibility and reduce
trust barrier.
Obviously investor
relationships matter and we've built a network of 400+ investors and key
partners. This allowed us to secure early phase funding from 20 investors. Our
approach is relationship-driven, not mass pitches.
Brett
You
mentioned your investors. Having raised pre-seed funding and collaborated with
partners like Garmin, how have these partnerships and investments shaped your
product development and market strategy?
Mihkel
Building
strong partnerships was essential. When we first conceived the business model
idea, we even considered launching a fully licensed digital life insurance
company from day one. However, the entry barriers for that route were extremely
high – nearly impossible. In the life insurance sector, we rarely witness
entirely new life insurance companies being established from scratch; most
existing players boast decades, if not hundreds of years, of history.
Therefore, we chose to collaborate with established players. That's why we
reached out to Compensa part of the Vienna
Insurance Group. We also negotiated very specific agreements – not merely
reselling traditional products, but reached tailor-made pricing agreements,
underwriting criteria, function splits, profit-sharing arrangements –
everything necessary to create a health behaviour and prevention-driven life
insurance solution. Our distribution, technical, and other partners also play a
crucial role in fostering trust. Together, we are far stronger and better
equipped to overcome the challenges of trust and market entry, which are
particularly daunting when starting from scratch.
Brett
Your roadmap
includes enhancements to your scoring model, which I believe are supported by
an Enterprise Estonia Development Grant. What new features and lifestyle
categories are you most excited about introducing?
Mihkel
Our core
logic is that we look all relevant lifestyle categories and factors that
individuals can influence through their own behaviour – factors that impact
long-term mortality and morbidity risks, such as physical activity, mental
health, nutrition, risk behaviour, smoking, alcohol consumption, and commitment
to prevention as well as participation in various screening programmes. We
shall gather data via questionnaires, wearables, and mobile devices – including
biometric data and modern scanning technologies. For instance, one category we
aim to include is blood pressure, which can be measured using mobile phone
video scanning solutions, thanks to a dedicated partner. So far , we have a
preliminary, simplified model in place, and as you noted, we are currently
building the next version, supported by the Estonian research grant. It will be
more sophisticated and data-driven, which is something we genuinely anticipate.
Brett
Regarding
your go-to-market strategy, you've got an interesting B2B2C distribution model
involving digital partnerships. How do these partnerships help you reach and
ultimately educate potential customers about your unique insurance offerings?
Mihkel
Yes,
absolutely – that's something we genuinely believe in. I would say we haven't
yet fully optimised every detail to operate as efficiently as possible, but
it's all about being stronger together with our key partners. We're primarily
seeking partners with shared goals or values, particularly in the prevention
and healthy lifestyle sectors. For instance, we have partnered with one of the
largest sports and wellness organisations in Estonia, Club Tartu Marathon,
which has around 50,000+ members. They organise skiing marathons, bicycle
marathons, and running events for professionals, amateurs, and families.
Sport and
physical activities are naturally linked to health and wellness, and they help
promote our business and product idea among their network. This collaboration
has already generated some early sales and built our customer base through
joint email campaigns, social media activities, and even a presence at one of
their large bicycle events. Besides customer acquisition, the brand awareness
and visibility we received have been highly valuable.
Brett
Thinking
about your partnership with Compensable Life Insurance – you mentioned at the
beginning that you received the Insurance Act of the Year award in Estonia, and
that collaboration is key to your go-to-market strategy. How do you feel that
helps your market position in terms of trust with potential clients, given
they're a recognised brand in the marketplace?
Mihkel
When I
reflect on our milestones—from funding events, to key partnerships or awards—it
feels like constructing a house, brick by brick. A very practical example from
late last year: once we were able to say to other investor contacts that we
were part of the Tenity program and had strong lead investor with roots in the
insurance sector (Risto Rossar), the next ca. ten investors followed
quickly. We have been also part of
Impact Valley Accelerator - a transformative program dedicated to nurturing
startups with a mission to drive positive social change in Estonia, Latvia, and
Lithuania and were selected as best startup in that programme.
We also
participated in Latitude, one of Estonia's largest startup events, which
further bolstered our reputation. Later, we received the Insurance Act of the
Year recognition. Each of these elements contributes to building trust—none
alone would be sufficient, but together they add significant credibility. I
believe even more opportunities will arise. It's a process, and it's all lon
term. Nothing comes easily.
Brett
Lyfery aims
to foster a broader cultural shift towards preventative health. How do you see
this approach impacting the wider insurance industry and public health in
Estonia? Can it be that impactful?
Mihkel
I'd like it
to be. From a macro perspective, we see similar demographic trends in many
countries – we're living longer, but often not in a healthy way. We live
longer, yet the last 25% or so of life can be problematic health-wise. As the
population ages and the ratio of older to younger people shifts, the
solidarity-based systems such as pensions and healthcare, where everyone pays
the same and receives similar services, are under strain. Funding shortfalls
and deficits mean that queues grow and service quality drops. Although Estonia
has a relatively well-optimised state healthcare system, only about 2–3% of the
budget goes to prevention. While there are good screening programmes – for
instance, cancer or breast screening for women – overall, prevention is
underfunded. Prevention is much more cost-effective in the long run, but it's a
long-term gain, while the pain and need for treatment is immediate.
Brett
Thinking
about your position as one of the first life insurance providers in Estonia
offering this type of solution – what has been the response from traditional
competitors offering life insurance and from the regulatory bodies?
Mihkel
Beginning
with the regulators, we generally maintain very good relations with them. When
establishing our business model and the legal arrangements between us and our
insurance partner, I discussed all these matters in advance with the Financial
Supervisory Authority. They were informed from the beginning about our plans,
considering the legal, risk, and tax perspectives. I encountered a few legal
barriers in the initial phase that somewhat restricted our options, and during
that process, I suggested a few changes to the law. Nonetheless, the regulators
have been supportive overall.
Regarding
competitors, the Estonian life insurance market is not particularly
competitive. It is dominated by the bank insurance business model, which
operates quite effectively. Major players—large Swedish banks based in the
Baltics, such as Swedbank—operate with their own captive insurance companies. I
also have a background with these banks, so I understand their inner workings.
However, genuine competition has been lacking, which is not in customers' best
interests. I have identified an opportunity to create more value and drive
change. To achieve this, I needed to distance myself from the traditional bank
insurance model. Now, we have our product solutions in place, our initial
recognitions, our first customer base etc.. We are growing steadily. The
solution clearly resonates with customers—they appreciate that, for the first
time, good health behaviour is acknowledged as a positive factor.
Traditionally, if someone had any health issues, their risk—and thus their price—was
higher. However, our model rewards good health behaviour by reducing life
insurance prices. We also plan to introduce a recommendation layer as our model
evolves with more data, providing insights into how one's health affects
overall quality of life. This is not merely about a payout if risks
materialise; it is about preventing or minimising those risks.
Brett
Lastly,
looking ahead, what are your business goals for the next few years, and how do
you plan to expand your innovative model beyond Estonia?
Mihkel
Primarily,
we are looking towards the Central and Eastern European region – expanding into
several larger markets outside Estonia is already underway. Then, a couple of
steps further, we aim to enter the larger European markets as well. This is a
longer-term scenario. Potentially, we may even expand beyond life insurance in
the future. We are considering which sectors or product lines could also
transform health behaviour into value. There is a natural connection with
health insurance and possibly even other types of insurance, or entirely
different categories. In the long run, the scoring model and the health data we
collect will be among our strongest unique assets.
Brett
What a great
place for us to wrap up. Mihkel, congratulations once again to you and the
Lyfery team.
Brett
Hurll,
Executive Editor at Global Financial Market Review, draws on over 35 years of
international experience across technology and finance sectors, providing
readers with sharp analysis and unique perspectives on emerging trends, market
shifts, and the complex interplay between global business and political
dynamics. His extensive background and senior leadership role position him as a
trusted voice on financial markets and economic developments.
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