Star Alliance, a global airline alliance, says it has been working on a series of measures to ensure health and hygiene safety of its passengers when they fly across the alliance in an effort to restore public confidence in air travel.
The 26 member airlines of Star Alliance have agreed to a common set of health and hygiene safety measures.
These measures include providing passengers with hygiene kits; requiring or recommending passengers to wear face masks during boarding and de-boarding, and throughout the flight; announcing or displaying signs on mandatory requirements to minimise the risk of spreading coronavirus infections during a flight; adopting operating procedures for cases where a passenger develops or displays coronavirus symptoms during a flight; providing operating crew with personal protective equipment; and cleaning or disinfecting aircraft at “relevant intervals”.
New information resource section on Star Alliance website
Star Alliance has also developed an information resource section on its website called Travel Information Hub that seeks to provide relevant health and hygiene measures adopted by its member airlines and airports in the Star Alliance network.
The information resource is intended to help customers prepare for their journey and to “fly with confidence”, says Star Alliance.
The airline alliance says enhancements for a more personalised experience and information in multiple languages will be made available at some point in July.
“The commitments from our member airlines and the Travel Information Hub are two first steps we are taking to reassure customers of their health and hygiene safety when they travel across the Alliance. We are also working on a number of initiatives to both reaffirm that assurance and enhance the seamless experience of a Star Alliance journey,” said Jeffrey Goh, CEO of Star Alliance.
Members of Star Alliance include Air New Zealand, All Nippon Airways, Air China, Lufthansa, United, Singapore Airlines, Swiss International Air Lines, and more.