Singapore Airlines is offering complimentary rebooking for all SIA and SilkAir tickets issued between March 5 and June 30.
“This gives customers the flexibility to adjust their travel plans without incurring change fees amid the Covid-19 outbreak,” said the carrier in a statement.
The carrier recently announced that it has extended its flight cancellations until the end of May in response to the ongoing coronavirus crisis. Singapore Airlines had originally cut its flight capacity by 96 per cent in April following a drop in travel demand and growing border restrictions around the world.
The airline said top-up fees may still apply for fare differences in the new itinerary.
Passengers who booked their tickets directly with the airline may make changes to their itinerary directly via the Manage Booking section on Singapore Airlines’ website.
The carrier is asking customers who booked their tickets through travel agencies to contact their agents directly.
Singapore’s flag carrier also recently extended elite loyalty status benefits. The carrier said it would renew all Krisflyer Elite and PPS Club member statuses for a further 12 months at the end of their membership year.
Singapore Airlines to extend Krisflyer and PPS Club member status by 12 months