Qantas has begun rolling out new next-generation self-service kiosks, with an initial trial at Sydney airport’s Terminal 3.
The carrier said that the new machines will primarily be used for printing bag tags, although they can also be used to purchase additional baggage allowance.
Qantas said that the new kiosks are up to four times quicker than the existing machines which they are replacing, with the printing process taking an average of 20 seconds.
Those passengers who arrive at the airport without having checked will need to scan a QR code to do so online, before receiving a digital boarding pass which will enable them to use the new kiosks – Qantas said that more than three quarters of its customers now check in online.
The carrier said that the trial would allow it to “fine tune the technology with customers”, before the kiosks are fully installed at Sydney by early June, followed by major domestic airports by September.