Etihad Airways has launched ‘Etihad Credit’ to allow customers to delay their travel plans amid the coronavirus pandemic.
Anyone with travel booked before June 30 will have the option to cancel their flight or get the original value of their booking in Etihad Credit for their next trip.
The trip must be booked before September 30, 2020, and taken before December 31, 2020.
Any ticket, fare type or destination will be available, although fare differences will still apply.
Etihad said guests wishing to take advantage of Etihad Credit should visit etihad.com/travelalerts and complete the form online.
British Airways, Aer Lingus and other carriers have also asked people to use online forms to change or cancel their flights where possible, as customer service agents handle huge numbers of callers.
Etihad yesterday announced further service reductions and suspensions for the coming months.
Almost all airlines have now introduced flexible rebookings and more lenient cancellation policies as Covid-19 brings international travel down to unprecedented levels.
Many are also changing their rules on frequent flyer status expiry and points earning in response to the crisis.