Austrian Airlines is continuing to rebuild its network following the suspension of flights for almost three months due to the Covid-19 pandemic.
In August the carrier will resume flights to Shanghai, initially with a weekly service, followed by routes to Chisinau, Dnipro, Iaşi, Klagenfurt, Leipzig, Lviv, Lyon, Nuremberg, Odessa and Yerevan in September.
In addition capacity will be increased “on almost all existing routes” from September, via a mixture of more flights and larger aircraft. Up to three flights per day will run to Amsterdam, Brussels, Bucharest, Copenhagen, Dusseldorf, Frankfurt and Paris, and two per day to Athens,
Austrian says that by the end of the summer schedules in October, it will be flying to over 60 destinations and operating 40 per cent of its schedules compared to last year, double the current 20 per cent.
“Now that we have published our entire remaining summer flight schedule, we are offering our customers more planning security”, said Austrian Airlines CCO Andreas Otto. “The demand so far makes us confident that we are on the right track with the ramp-up of flight operations.”
This week the carrier apologized for delays in processing refunds for flights cancelled as a result of Covid-19, and pledged clear the backlog over the next eight weeks.
The carrier said that its service centre had faced “an historic volume of inquiries” as a result of the suspension of flights between mid March and mid June.
Austrian Airlines CCO: “Every customer who applied for a refund will get it”