Adani Electricity To Roll Out 700,000 Smart Meters For Mumbai Customers

Adani Electricity Mumbai Ltd plans to roll out 700,000 smart meters for Mumbai customers this fiscal, saying in a statement it will provide real-time consumption details and analytics to users.

Based on AEML’s submissions, for the first time the Maharashtra Electricity Regulatory Commission (MERC) reduced consumer tariff by an average 18 per cent effective April 1, 2020.

The company is taking several technology-based consumer initiatives including increasing its Genius Pay Self-Help Kiosks, taking the installations from the current 96 to 200. With One Kiosk across every two square KMs of Mumbai, consumers can say goodbye to traveling long distances and waiting in long queues at the traditional consumer care centres. These kiosks will act as a single touch point for consumer applications, complaints, bill payments, amongst other services.

Adani Electricity is investing in a Consumer Communication Module (CCM) and Customer Relationship Module (CRM), which will allow the company to service consumers more effectively and in a timely manner.

The company said the network team at AEML is commissioning new assets like distribution substations (DSS) while replacing assets like old cables, oil switchgears & transformers, old, corroded LT pillars & streetlights. These improvements are being executed while keeping in mind not only to improve the reliability and aesthetic appeal but also the safety and environmental impact.

Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.

We, however, have a request.

As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.

Support quality journalism and subscribe to Business Standard.

Digital Editor